At Ahsaas Jewellery, we strive to provide high-quality jewellery and an excellent shopping experience. If you are not completely satisfied with your purchase, please review our refund and return policy below.

Return Eligibility
  • Products can be returned within 7 days of the date of delivery.
  • The item must be unused, unworn, and in its original condition with all tags, packaging, and invoices intact.
  • Returns will only be accepted after a quality inspection by our team.
Non-Returnable Items

The following items are not eligible for return or refund:

  • Customized or personalized jewellery
  • Products damaged due to improper handling or misuse
  • Items returned without original packaging or proof of purchase
  • Gift cards or promotional items
Refund Process
  • Once the returned product is received and inspected, we will notify you about the approval or rejection of your refund request.
  • If approved, the refund will be processed to the original payment method within 7–10 business days.
  • Depending on your bank or payment provider, it may take additional time for the amount to reflect in your account.
Exchange Policy
  • Exchanges are subject to product availability.
  • If you receive a defective or incorrect item, please contact us within 48 hours of delivery with clear photographs and your order details.
  • After verification, we will arrange a replacement or exchange at no additional cost.
Cancellation Policy
  • Orders may be cancelled before they are shipped.
  • Once an order has been dispatched, it cannot be cancelled and will be treated under the return policy, if applicable.
Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us immediately with your order number and supporting images. We will review the issue and provide an appropriate resolution as quickly as possible.

Shipping Charges
  • Original shipping charges, if any, are non-refundable unless the return is due to our error or a defective product.
  • Customers may be responsible for return shipping costs unless otherwise specified.
Contact Us

For any questions regarding returns, refunds, or exchanges, please contact us:

Ahsaas Jewellery
Phone: +91 9783330490
Email: jewllerjapur@gmail.com
Address: Agra Road, Numberdar Nagar, Kanota, Jaipur, Rajasthan, India

We appreciate your trust in Ahsaas Jewellery and are committed to ensuring a smooth and satisfying shopping experience.